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[Answer completed] Online support

작성자 뉴로하모니(ip:)

작성일 2024-06-10 10:32:32

조회 25

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내용

Hello.

This is Neurofeedback Korea.

1. Online consultation support

After measuring EEG with Neurospec BT, you can consult by uploading a ped file on the EEG counseling bulletin board.

Through counseling, we recommend how to read brainwave levels, training modes, and training combinations.


2. Warranty period

The warranty period of the device is one year. However, even after the warranty period, simple warranty such as earlobe repair is provided free of charge.

However, it should be noted that overseas buyers cannot use the product for a long period of time during the delivery period, and shipping costs may occur.


3. Brain Training Guidebook

The training mode is a training protocol that allows you to immediately check the score and training mode by measuring brain waves for 3 minutes.

The brain training guidebook guides how to combine training by symptom and training purpose. However, since it is a Korean version, we provide a separate guide through e-mail.


4. card payment

The website only supports Hanwha card or cash payments.

There is a way to issue invoices through PayPal, and if you use an overseas card, you can use Gmarket Global Shopping Mall.


If you use Gmarket Global, it will take 3 to 4 more days to deliver because the product will enter the distribution center and be shipped.

No matter what method you choose, the shipping fee is free. 


Gmarket Global Shortcut Link

https://global.gmarket.co.kr/item?goodscode=1797233240&nation=en 



[ Original Message ]

Hello, there are a few questions I would like to ask before purchasing 

1. Is there any online support if I have troubles using the program or I want to ask about my training progress 

2. Is it possible for me to send you the data after using NeurospecBT and get a consultation report if I am using it 

overseas

3. Is there any warranty on the headband 

4. Will the Training Protocol decide for me which games and how many times I should train automatically 

?

5. What should I do if I want to purchase it and pay by overseas credit card?

Thank you very much.


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  • 작성자 V****

    작성일 2024-06-12 12:28:22

    평점 0점  

    스팸글 Hello,
    Is the Gmarket Global link you sent alrady includes S20 training package and the NeuroBT program?
    Also, may I know if there is a reading mode of the training so that I can study or read while training? Thank you.
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