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Product enquiry

작성자 J****(ip:)

작성일 2023-10-11 12:06:09

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1. I am thinking to buy Neuro Harmony S or S20 to Hong Kong. Shippment to Hong Kong is possible and free of charge?


2. I see there are 2 packages for both Harmony S or S20. One package is basic and the other is equipped with Growth, Harmone Balance and Bright E-learning. What are the functions of Growth, Harmone Balance and Bright e-learning? Can the Bright e-learning used by English or Chinese user? (because I don't know Korean)


3. For S20, PC version and Android app need to purchase separately? If I only purchase the Android app, I will not be able to use it in PC? and Android version has no test function?


4. After I buy the package, can I keep using it with my family in the future? Any time limit or future license I need to pay? 


Thank you!

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  • 작성자 J****

    작성일 2023-10-11 15:24:00

    평점 0점  

    스팸글 Thanks for your explanation. If I buy 2 S20 headbands (one for myself and one for my brother), can we share 1 set of PC program + Android program + Neurospec? Can the same program be installed at different PCs or mobiles for 2 users?
  • 작성자 뉴로하모니

    작성일 2023-10-11 17:12:03

    평점 0점  

    스팸글 PC program
    Programs for Neuroharmony S20 Windows can be installed up to four times. It can be installed on different desktops or laptops.

    Server authentication is performed every time you install it, and the number of uses is deducted. Installation errors may occur, so you can receive additional support for installation times up to two times through the customer center.

    For example, purchase of one Neuroharmony S20 NeuroHealth package and one Neuroharmony S20 band single product (without programming) allows two users to use it in different locations.

    The price is quoted as KRW 1,990,000 for NeuroHarmony S20 NeuroHealth Package (with NeuroSpec BT) + KRW 890,000 for NeuroHarmony S20 Band (without program) = KRW 2,880,000.


    Mobile programs
    In addition to the NeuroHarmony S20 device registration, the Android version has an app user account registration. Up to 2 people can use one account.

    If your brother installed the app on your mobile device first, you can also access your brother's mobile device with his registered account and install the app. Then add a younger brother as a user. In this case, you can configure the additional Android program for Brain Health 1 of 185,000 won.

    Windows programs are typically installed on different PCs without account creation or registration, so it is common for two people to add one package and one band.

    In the case of Android, there is an account creation and user registration process, so it is recommended to purchase and use one each.

    If there is an explanation that I don't understand well, please contact us further.
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